Calm Little Home respects your privacy. This Privacy Policy explains what information we collect through calmlittlehome.com, how we use it, when we may share it, and the choices and rights that may be available to you.

1. Information we may collect

Depending on how you use Calm Little Home, we may collect:

• Contact information, such as your name and email address when you contact us, subscribe, download a resource, create an account, or apply to the affiliate program.
• Account and membership information, including login details, membership level, subscription status, order history, and account activity.
• Order and transaction information, such as products purchased, transaction amount, currency, payment status, refunds, and related order details.
• Payment information. Payments are processed by third-party payment providers. We generally receive transaction details and status information rather than full card credentials.
• Affiliate-program information, including application details, referral activity, tracking information, commissions, payout details, and program-account activity.
• Communications you send through forms, email, comments, or customer-support requests.
• Technical and usage information, such as IP address, browser and device information, approximate location derived from IP, pages viewed, referral source, and interactions with the site.
• Cookie and tracking information, including information used for site functionality, analytics, marketing, affiliate attribution, and remembering preferences where applicable.

2. How we use information

We may use personal information to:

• operate, maintain, secure, and improve Calm Little Home;
• create and manage customer, member, and affiliate accounts;
• deliver purchases, digital downloads, membership access, free resources, and customer support;
• process payments, refunds, subscriptions, renewals, commissions, and affiliate payouts;
• send transactional messages such as receipts, account notices, membership information, and service updates;
• send newsletters, parenting content, product updates, and promotional emails where you have subscribed or where otherwise permitted;
• measure site performance, understand how visitors use the site, and improve content and offers;
• attribute affiliate referrals and calculate commissions;
• detect fraud, spam, abuse, security incidents, and violations of our terms;
• comply with accounting, tax, legal, regulatory, and record-keeping obligations.

3. Legal bases for processing

Where data-protection law requires a legal basis, including under the GDPR, we may rely on:

• Contract when processing is necessary to provide a purchase, membership, account, affiliate relationship, or other service you requested.
• Consent for activities such as optional marketing emails or non-essential cookies where consent is required. You may withdraw consent at any time.
• Legal obligations such as tax, bookkeeping, payment, fraud-prevention, and regulatory requirements.
• Legitimate interests in operating and securing the site, preventing abuse, improving services, communicating with customers, and running the business, where those interests are not overridden by your rights.

4. Cookies and similar technologies

Calm Little Home uses cookies and similar technologies for functions such as account sessions, checkout, preferences, analytics, security, marketing, and affiliate tracking.

Affiliate links may use a referral cookie or similar identifier so a qualifying purchase can be attributed to the correct affiliate. The standard affiliate referral cookie duration is currently 30 days, subject to the Affiliate Program Terms and technical limitations.

Where required, non-essential cookies are used only after appropriate consent. You can also manage cookies through your browser, although disabling essential cookies may affect checkout, account, membership, or other site functions.

5. Email and free resources

If you subscribe to the Calm Little Home newsletter or request a free resource through an email opt-in form, we may use your email address to deliver the requested content and send related parenting content, updates, and offers according to the signup notice you were shown.

You can unsubscribe from marketing emails at any time using the unsubscribe link in the email. Transactional or account-related messages may still be sent when necessary to provide a purchase, membership, or account service.

6. Purchases, memberships, and payments

Orders and memberships may be processed through website, e-commerce, membership, and payment systems used by Calm Little Home. This may include services that support WooCommerce, membership management, payment processing, subscription billing, and fraud prevention.

Payment providers process payment information under their own privacy practices. Calm Little Home may receive information such as transaction ID, payer details, payment status, amount, refunds, and limited payment-method information needed to administer the order.

7. Affiliate program privacy

When you apply to or participate in the Calm Little Home Affiliate Program, we may process information needed to review your application, manage your account, attribute referrals, calculate milestone levels and commissions, communicate with you, prevent abuse, and issue payouts.

When a visitor arrives through an affiliate link, referral information may be recorded so eligible purchases can be attributed. We do not intentionally provide an affiliate with a subscriber’s email address merely because that person clicked or purchased through the affiliate’s link. Limited referral, transaction, or commission information may be made available where necessary to operate the affiliate program and resolve legitimate account issues.

Affiliate participation is also subject to the Calm Little Home Affiliate Program Terms.

8. Service providers and third parties

We may share information with trusted service providers only as reasonably necessary for them to provide services to Calm Little Home. These may include:

• website hosting, security, backups, caching, and technical support;
• e-commerce, membership, and affiliate-management systems;
• payment processors and financial-service providers;
• email delivery and newsletter services;
• analytics, advertising, social-media, and marketing services where used;
• professional advisers, accountants, authorities, or legal service providers where reasonably necessary.

Third-party services operate under their own terms and privacy policies.

9. International data transfers

Some service providers may process information outside Sweden, the EU, or the EEA. Where required by applicable law, we rely on appropriate safeguards or legally recognized transfer mechanisms for international transfers.

10. Data retention

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to provide services, maintain business and transaction records, resolve disputes, prevent fraud, and meet legal, accounting, or tax obligations.

Marketing contact information may be kept until you unsubscribe or we otherwise remove it, subject to limited suppression records needed to respect your opt-out.

11. Your privacy rights

Depending on where you live, you may have rights relating to your personal information, including the right to:

• request access to personal data we hold about you;
• request correction of inaccurate information;
• request deletion in circumstances where the law allows it;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• request data portability where applicable;
• complain to a competent data-protection authority.

To make a privacy request, contact info@calmlittlehome.com. We may need to verify your identity before completing certain requests.

12. Children’s privacy

Calm Little Home is created for parents and caregivers and is not intended for children to create accounts or submit personal information directly. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has submitted personal information to us, please contact us.

13. Security

We use reasonable administrative and technical measures intended to protect personal information. No website, database, or internet transmission can be guaranteed to be completely secure, so absolute security cannot be promised.

14. Changes to this policy

We may update this Privacy Policy as Calm Little Home, its services, or applicable legal requirements change. The current version will be posted on this page with a revised “Last updated” date.

15. Contact

Questions about this Privacy Policy or privacy requests can be sent to:

Calm Little Home
Email: info@calmlittlehome.com
Website: Contact page